Intercom

Trigger

Create a request filter that will invoke any of the actions below when an API request matches the filter criteria.

Actions

Any of the actions listed below can be triggered when a new request matches one of your request filters. These actions can also be incorporated into multi-step workflows, enabling the development of robust logic to fulfill your business requirements.

Add note to conversation

Add a note (for other admins) to an existing conversation

Create Contact

Create a contact (ie. user or lead)

Custom API Call

Make a custom API call to a specific endpoint

Get or Create Contact

Get or create a contact (ie. user or lead) if it isn't found

Reply to conversation

Reply (as an admin) to a conversation with a contact

Send Message

Send a message to a contact (only allowed by admins)